Integrations
Opsgenie alerts, where your whole team can see them.
Freesbe's Opsgenie integration posts each alert from the teams you pick into a channel, as one card with its priority, message, entity, description and tags. Acknowledgements, notes, owners and priority changes change the same card, and it turns green when the alert is closed. With an API key, anyone in the channel can acknowledge or close it from the card, and Opsgenie's log says who.
One card per alert, kept current
Opsgenie notifies whoever is on call. Everyone else sees the alert in the channel, and its card follows it until it's closed.
- Severity from the priority, P1 to P5
- The entity, the description, the team and the alert's tags
- Turns green with how long it was open, and a reply for people following it
Acknowledge and close without leaving the chat
Give Freesbe the key of an Opsgenie API integration, and Acknowledge and Close buttons appear on every open card, with the person's name in the alert's log.
A live problems board and reports
One card at the top of the channel lists every open alert, worst first. Daily or weekly reports count alerts by severity, the typical time to close and the noisiest alerts.
Questions
- Does it work with Opsgenie's EU instance?
- Yes. Enter your Opsgenie address as it is, like https://northwind.app.eu.opsgenie.com, and Freesbe uses Opsgenie's EU API.
- Can each team's alerts go to its own channel?
- Yes. Connect Opsgenie once per channel, and add the Webhook integration to each team in Opsgenie with its own URL.